Assessment framework
Diagnose Readiness. Target the Intervention. Quantify Improvement.
A structured pre- and post-assessment approach for exploring behavioral and operational factors affecting site performance.
Assessment overview
Three lenses for site readiness
The ACT pre- and post-assessment tool considers factors that may affect team execution before and after a targeted intervention.
- 01. Protocol Comprehension
Knowledge of study requirements, role expectations, and key workflow decisions. - 02. Cultural Communication Competency and Patient Experience
Practical communication and patient-facing interaction considerations. - 03. Operational Execution and Readiness
Readiness of workflows, documentation, escalation, and coordination practices.
Readiness profile
Illustrative Example - Not Actual Client Data
| Area | Baseline | Illustrative post-intervention |
|---|---|---|
| Protocol knowledge | 46 | 74 |
| Role clarity | 52 | 78 |
| Patient communication | 58 | 81 |
| Cultural responsiveness | 49 | 76 |
| Recruitment readiness | 44 | 70 |
| Source documentation | 55 | 79 |
| Workflow consistency | 48 | 75 |
| Escalation preparedness | 51 | 77 |
Operational Readiness Delta
Post-Training Readiness Score - Baseline Readiness Score = Operational Readiness Delta
Post-assessment reporting compares baseline and post-intervention responses to support training evaluation, site performance discussions, sponsor documentation, continuous improvement, and evidence of completed interventions. It does not represent regulatory validation or guaranteed audit acceptance.
Assessment process
A five-step discussion-to-reporting sequence
- 01
Discovery
- 02
Pre-assessment
- 03
Gap analysis
- 04
Targeted intervention
- 05
Post-assessment and reporting