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ACT SMO solutions

Professional education built around clinical research execution

Services can be deployed as focused interventions, study-level programs, or enterprise education partnerships.

Find the right fit

Five service categories, shaped to the audience and study need

Filter the catalogue to see which service categories most directly address your role or operating environment.

Site readiness and performance diagnostics

Virtual discovery, onsite or virtual assessment workshops, and reporting.

A structured view of behavioral and operational factors that can affect site execution.

Business challenge
Feasibility signals alone may not reveal gaps that emerge during study activation.
ACT SMO intervention
Pre-assessment, gap analysis, and targeted education aligned to the study team's needs.
Expected operational outcome
A clearer basis for readiness discussions and practical priorities for intervention.
Related services
Assessment Framework | Site Readiness Workshop | Study Launch Solutions

Protocol-specific education

Investigator meetings, live virtual sessions, hybrid cohorts, and on-demand reinforcement.

Practical education designed around complex protocol workflows and role alignment.

Business challenge
Teams need more than broad therapeutic-area orientation to execute a specific protocol consistently.
ACT SMO intervention
Facilitated workshops and learning assets focused on protocol comprehension and handoffs.
Expected operational outcome
More confident site personnel and stronger alignment around study-specific execution.
Related services
Investigator Meeting Support | Study-Specific Curriculum Customization

Cultural competency and patient engagement

Live onsite, live virtual, hybrid, or curated on-demand resources.

Applied communication education for patient-centered trial interactions and sustainable trust.

Business challenge
Site teams may need practical ways to strengthen communication with patients and caregivers.
ACT SMO intervention
Cultural competency workshops, scenario-based learning, and role-play simulation resources.
Expected operational outcome
Patient-facing teams are better prepared to communicate with clarity, empathy, and context.
Related services
OSCE Demonstration Videos | Patient Communication | Therapeutic Area Reinforcement

Clinical research workforce development

On-demand learning, virtual cohorts, workshops, and blended onboarding programs.

Foundational learning and onboarding support for coordinators and research professionals.

Business challenge
Workforce transitions can create uneven baseline knowledge and inconsistent operational habits.
ACT SMO intervention
Coordinator development, Good Clinical Practice refreshers, job aids, and role-specific learning paths.
Expected operational outcome
A more consistent preparation model for new and returning research personnel.
Related services
Coordinator Essentials | Source Documentation | Clinical Trial Learning Bundle

Enterprise clinical research education partnerships

Enterprise strategy sessions, virtual and onsite programming, plus knowledge platform access.

A governed education infrastructure for organizations supporting multiple active studies.

Business challenge
Portfolio teams need coordinated learning governance without recreating each study's education plan.
ACT SMO intervention
Annual partnership models with faculty consultation, branded resources, reporting, and curriculum planning.
Expected operational outcome
A scalable approach to workforce preparation and education planning across a study portfolio.
Related services
Enterprise Select | Enterprise Plus | Enterprise Premier

Plan with ACT SMO

Find the right education approach for your team

Talk with ACT SMO about the service format, delivery approach, and level of support that best fits your study or organization.

Discuss a tailored solution